Shipping policy
MODERN GRACE SHIPPING POLICY
Last Updated: November 5, 2026
Thank you for shopping with Modern Grace! We appreciate your order and work hard to get your goodies packaged and shipped to you as quickly as possible.
1. Order Processing
Orders are processed Monday through Friday, excluding holidays.
Please allow 2–5 business days for order processing unless otherwise stated on the product listing.
Custom and personalized orders may require additional processing time.
Please note that processing time is separate from shipping and delivery time.
2. Shipping & Delivery
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
Delivery times vary depending on the shipping carrier and destination. Estimated delivery dates are not guaranteed.
Modern Grace is not responsible for delays caused by shipping carriers, weather conditions, holidays, or other circumstances outside our control.
3. Shipping Address
Customers are responsible for providing an accurate and complete shipping address at checkout.
Please double-check your address before submitting your order. Modern Grace is not responsible for packages delivered to an incorrect address provided by the customer.
If you notice an address error, contact us as soon as possible. We cannot guarantee changes can be made once an order has been processed or shipped.
4. Lost, Stolen & Delayed Packages
Once an order has been marked as delivered by the shipping carrier, Modern Grace is not responsible for packages that are lost or stolen after delivery.
If your package appears delayed or missing, please contact the shipping carrier using your tracking information. We are happy to help provide any available shipping details.
5. Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged item and packaging so we can review the issue.
6. Incorrect or Missing Items
If you receive an incorrect or missing item, please contact us within 48 hours of delivery so we can help resolve the issue.
7. Shipping Fees
Shipping costs are calculated and displayed at checkout before payment is completed.
Shipping fees are non-refundable except where required by applicable law or otherwise stated by Modern Grace.
8. International Shipping
International shipping availability and rates, if offered, will be displayed at checkout. Customers are responsible for any applicable customs duties, taxes, or import fees unless otherwise stated.
9. Contact Us
If you have questions about your order or shipping, please contact Modern Grace through:
Website: https://shopmoderngrace.com
Thank you for shopping with Modern Grace! Your support means so much to our small business.